Order status
Thank you for shopping with lecoudy.
You can track the status of your order at any time by using the tracking information sent to your email after your order has been dispatched.
How to Check Your Order Status
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Check your order confirmation email for your order details
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Check your shipping confirmation email for tracking information
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Use the tracking number provided by the courier to follow your shipment updates
If you have not received your tracking information within a few business days after placing your order, please contact our support team.
Order Status Definitions
Processing
Your order has been received and is currently being prepared for shipment.
Shipped
Your order has been dispatched and is on its way to the delivery address provided.
Delivered
Your order has been successfully delivered.
Delayed
Your shipment may be experiencing delays due to courier services, customs clearance, weather conditions, or other factors outside our control.
Need Help?
If you need assistance regarding your order, please contact us with your order number and full name.
Contact Information
Lecoudy
Registered office address:
18 Low Gardens, Wallsend NE28 9FB, United Kingdom
Email: support@lecoudy.com
Phone: +44 7308 982775
Website: lecoudy.com